Care Instructions

Our products are crafted with quality materials and will last you well with the correct care. Damages or defects arising from misuse of the products will invalidate the warranty.

Care for wood furniture

Wood is a natural material with variations in grain patterns, knots, texture and colour. The product you receive may differ from the photos in these respects. This is not a defect and adds to the character and natural beauty of every piece. Small cracks and fissures may develop with changes in humidity, temperature or direct exposure to sunlight. This is a natural, uncontrollable characteristic of solid wood furniture.

  • Use protective mats while placing anything hot including electrical equipment such a laptops, anything cold or wet on the surface. 
  • Use protective pads while placing anything sharp on the surface and avoid sliding items across the surface which could leave scratches.
  • Use felt pads while placing heavy items on wood.
  • Avoid using solvent based products and wipe down only with a damp cloth. 
  • Regular dusting and occasionally wiping down with a damp cloth will help maintain the appearance of your furniture.
  • Avoid outdoor use, exposure to water, prolonged moisture or prolonged exposure to sunlight.
  • Direct exposure to sunlight, or placing furniture next to a window or glass door will lead to changes in the finish or colour of wood. Decor items placed on furniture in direct sunlight will also leave a mark when removed.
  • Placing furniture close to heat sources, such as, a radiator, fireplace, direct sunlight, etc. may cause fissures or cracks in wood. 
  • Avoid uneven distribution of weight by using the seat or armrests as a step stool or kneeling.
  • While moving, furniture must not be dragged but always be lifted by two or more people and placed gently to avoid causing damage to the frame or legs.
  • Do not lean back on two legs of chairs as it will weaken the joints.
  • In case of scratches or chipping of wood, please seek professional help.
  • We recommend a wax rub down once a year to maintain the natural sheen of wood.
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Care for upholstered furniture

Product photos are shot in professional lighting and while we try and represent colours accurately, there may be slight differences due to lighting and colours on screen versus the actual colour. Our fabric swatches are available for purchase in case you would like to verify the fabric colour before making a purchase.

  • Clean or vacuum upholstered furniture regularly with a soft bristle brush attachment to prevent dust from embedding between the fibres and cause premature fading or wear.
  • Keep sharp objects away, a little tear on the fabric will be hard to repair.
  • Wipe up spills immediately with a dry soft cloth to avoid staining. Gently blot spills on fabric with a white cloth or paper towel, do not rub.  
  • Prolonged exposure to sunlight will fade the colour of the fabric.
  • Avoid uneven distribution of weight by using the seat or armrests it as a step stool or kneeling. 
  • Sitting on armrests may damage or distort the cushioning. Do not push legs against the armrest or place them on the armrests, as it may cause damage to the frame and arms.
  • Avoid contact with everyday chemicals, such as perfumes, hair and face products which may affect the finish and stain the product.
  • We recommend getting your furniture professionally cleaned periodically and for severe stains.

Care for leather upholstery

  • Leather is a supple, durable and resistant material, you can care for your leather properly to keep it that way. Over time natural leather will develop a patina, this is part of it’s unique appeal as it ages.
  • Regular dust leather with a soft cloth or brush.
  • Keep sharp objects away, a little tear on the leather will be hard to repair.
  • Wipe up spills immediately with a damp soft cloth and clean with a dry soft cloth, do not rub.
  • Let the leather air dry, do not use a heat source.
  • Do not spot clean leather; clean the entire surface.
  • Avoid prolonged exposure to sunlight or moisture.
  • We recommend getting your furniture professionally cleaned periodically and for severe stains.
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Care for rattan work

Rattan is made from plant fibres and requires special care to ensure its longevity. As it is a natural material, the shading and colour of rattan may vary from the photos. We are unable to guarantee a particular colour or tone.

  • Clean or vacuum regularly with a soft bristle brush attachment.
  • Keep rattan and jute out of direct sunlight as prolonged exposure can dry out the material.
  • Avoid exposure to moisture or water to ensure it doesn’t collect mould or mildew.
  • Wipe down with a damp cloth every few weeks and allow to air dry and ensure you remove any mould or mildew.
  • Avoid uneven distribution of weight by using it as a step stool or kneeling on it.
  • We also recommend getting a professional high oil content polish every 6 months to keep the cane supple.

Care for Lights

  • Before beginning any cleaning, make sure the light fixture is turned off.
  • For glass shades, gently clean with a soft, dry cloth or microfibre. Avoid chemicals and only use gentle soap and water, if need be.
  • For metal shades and holders, gently clean with a soft, dry cloth or micro-fibre. Avoid chemicals as they may damage the lacquer or metal coating.
  • For wooden shades, only use a soft, dry cloth or micro-fibre. Avoid using solvent based products or water. Prolonged exposure to sunlight may fade the polish or colour of the wood.
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Care for Ceramics

We use only food-safe glazes, ensuring the safe consumption of hot and cold substances in our ceramics.

  • All our ceramics are dishwasher and microwave safe.
  • To retain the quality of your piece and ensure longevity, we recommend hand-washing with a non abrasive cloth or sponge.
  • Avoid placing the ceramics in extreme hot or cold environments such as an oven or freezer, as this could cause thermal shock and result in fragility and cracking and/or breakage.

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